Privacy Policy

Qoncept, Inc. (hereinafter referred to as "the Company") understands that the protection of personal information is an important factor in developing its business and to handle personal information appropriately is the social responsibility. The Company has established the following basic policy regarding the protection of personal information, and strives to protect personal information by ensuring all employees and related parties are aware of these standards.

Basic policy on personal information protection

The Company fully understands the importance of personal information and protecting those a principal duty in operating the business we provide. Based on this understanding, the Company has established this privacy policy and handles personal information appropriately by complying with it.

Personal information

Personal information is information entered when using this service (name, date of birth, gender, address, e-mail address, etc.) and information entered when using paid content of this service (usage fee payment method), information on usage fee payment (credit card number or bank account number), information on transfer of content provision fees (account number, etc.), date of contract conclusion, etc., and other opinions, requests, complaints and inquiries, as well as content and information acquired in connection with these, which can identify a specific individual by themselves or by combining items of information.

Collection of personal information

The Company collects personal information in a lawful and fair manner and shall not collect it by improper methods contrary to the intentions of the customer. In case that personal information is collected through a third party, the Company confirms whether such personal information has been properly collected by the information provider.

Purpose of use of personal information

The Company uses the collected personal information within the scope of the following purposes of use. In addition, the Company takes necessary measures to prevent unintended use and handles personal information appropriately.

  • To provide the services.
  • To contact customers and provide various free of charge information by e-mail and so on.
  • To conduct marketing (surveys, questionnaire implementation, etc.), data analysis and research and development of the services.
  • For contracts with customers, the exercise of rights and fulfillment of obligations based on laws and regulations.
  • In addition, to properly and smoothly carry out transactions with customers and business partners.

About supervision of contractors

When the Company asks an outsourcer to handle the acquired personal data, the Company will conduct a strict investigation of the outsourcer and perform necessary and appropriate supervision to maintain confidentiality.

Disclosure of personal data to a third party

The Company shall not disclose or provide your personal data held by us to a third party without your consent. However, in the following cases, the Company may disclose or provide personal data without any consent of the customer.

  • When required by law.
  • When it is necessary to protect the life, body or property of a person, and it is difficult to obtain the consent of the customer.
  • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.
  • When outsourcing the handling of personal data to a business consignee who has a confidentiality agreement with us for the purpose of using telephone, direct mail, e-mail, or other means on behalf of us under the supervision of the Company.
  • In addition, to properly and smoothly carry out transactions with customers and business partners.

Disclosure, Correction, and Suspension of Use of personal information

In accordance with the Act on the Protection of Personal Information, the customer may request the Company to disclose your personal data by paying a fee of 1,000 Japanese yen per request. Please contact us in detail.

revision of this privacy policy

The Company may revise this Privacy Policy to protect your personal information and to respond to changes in laws and regulations. If there is a revision, we will issue notice within this service.